Please read our refund policy carefully to understand how refunds are processed on our platform.
- No Refunds on Delivered Orders:
Once an order is successfully delivered, we do not offer refunds. We consider an order to be “delivered” when the content is published or the marketing campaign is executed as per the agreed terms. - Partial Refunds for Rejected Orders:
If your order is rejected by a publisher for reasons beyond your control, we may offer a partial refund. The amount of the refund will be determined on a case-by-case basis, considering the work already done and the costs incurred. - Withdrawal of Unused Deposits:
If you deposit funds into your Coinscribble account and decide not to use them, you have the option to withdraw these funds. Withdrawals will be processed using the same payment method you used to deposit the funds. - Refund Currency:
Any refunds provided will be in the form of the original payment. For example, if you paid in fiat currency, your refund will be in fiat currency. - Cryptocurrency Refunds:
If you make a payment in cryptocurrency, any refunds will only be processed back to the same cryptocurrency address from which the original payment was made. This policy is to ensure the security and traceability of transactions.
Please note that this policy is subject to changes and updates. We recommend our users to regularly check our policy for any amendments. Your continued use of our services after any changes signifies your acceptance of these changes.
For any queries or assistance regarding our refund policy, please contact our support team.
