Help & Troubleshooting

How can I contact support?

There are a few ways of contacting support:Via the messenger on our support site (for quick questions)Via emailVia Support Chat To contact us via support chat. Open the chat dialogue button at the bottom right of the screen on our help portal help.mintfunnel.co. Via EmailTo contact us via

I paid for an order, but I don’t see it marked as paid in my account yet…why?

Some forms of payment take time to process. Until payment has been fully processed, your invoice may not be marked as paid, and your order may not be marked as active. Rest assured, your payment will be received. Approximate processing times by payment method can be found below:​Crypto: 4–

Why Can't I Launch My Campaign? Understanding Wallet Balance Requirements

If you’re seeing an error like: "Not enough funds in your wallet. Top up your wallet before submitting your campaign for review." this means your current wallet balance does not meet the total budget requirement for the campaign you’re trying to launch. Why This HappensTo ensure campaigns